And now for a personal story about a time when a technological solution has led us astray and made us worse off…

How do we know if UX copy is good? While it varies across industries and brands, here are five things we UX writers strive for in crafting copy, no matter what product we’re working on.

UX writers aren’t just grammar nerds who fill in the Lorem ipsums with real words. They’re a rich asset to a product team, and they bring to the table traits that are essential for designing good user experiences.

We UX writers are here to delight users with our copy. But what delights us? Let’s dive into 5 things that make me so happy.

I’m 10 years in and still learning something new every day. Here are 5 things I wish I had known when I was just getting started.

When I was first getting started in UX writing, one of the things that stood out to me was the use of personas. In the years since, I’ve ditched personas, especially for products, in favor of archetypes. Read on to learn why.

A few weeks ago I posted about why companies care (or should) about UX writing. Now I’m back here to share why you should care about UX writing, especially if you’re a freelance writer looking for a new niche or focus.

Pinterest abruptly deactivated my account last week—and really pissed me off in the process. It all could have been avoided with better UX writing.

“I’ll never be a freelancer. I’ll never work from home.” I said that LOTS in my first job out of college. A couple of years after that, I left a job and ended up freelancing. Here’s how I’ve made 10 years of WFH work for me.

Why does UX writing matter? What difference can a few words here and there really make? Here are four reasons why companies care about UX writing (or why they should start caring if they don’t already).